Privacy Policy

Last Updated: July 2026

At GiftNexa Jaipur, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://giftnexajaipur.com or purchase products from our online store.

By using our website, you agree to the practices described in this Privacy Policy.

What We Collect and Store

When you visit our website, we may automatically collect certain information to improve your shopping experience.

While you browse our website, we may collect:

• Products you have viewed to display recently viewed items and personalized recommendations.
• Your IP address, browser type, device information, and approximate location to improve website performance, estimate shipping charges, and prevent fraudulent activity.
• Cookies and similar technologies to remember your shopping cart, preferences, and improve website functionality.
• Shipping information entered during checkout to calculate delivery charges and process your order efficiently.

Information You Provide During Checkout

When you place an order with GiftNexa Jaipur, we may collect the following information:

• Full Name
• Billing Address
• Shipping Address
• Email Address
• Mobile Number
• Payment Information (processed securely through third-party payment gateways)
• Order Details
• Optional Account Information (Username and Password, if you create an account)

We collect this information to:

• Process and deliver your orders.
• Send order confirmations and delivery updates.
• Respond to customer support requests, refunds, and complaints.
• Process secure payments and prevent fraudulent transactions.
• Create and manage your customer account.
• Comply with applicable tax and legal obligations.
• Improve our products and services.
• Send promotional emails, offers, and marketing communications (only if you choose to receive them).

Customer Accounts

If you create an account on GiftNexa Jaipur, we securely store your:

• Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address

This information helps make future purchases faster and more convenient.

You may request to update or delete your account information by contacting our support team, subject to applicable legal requirements.

Cookies

GiftNexa Jaipur uses cookies and similar technologies to:

• Keep items in your shopping cart.
• Remember your preferences.
• Improve website functionality.
• Analyze website traffic and visitor behavior.
• Provide a better shopping experience.

You can disable cookies through your browser settings; however, some website features may not function properly.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders.
• Provide customer support.
• Meet legal, tax, accounting, and regulatory requirements.
• Resolve disputes.
• Prevent fraud.

Generally, order-related information may be retained for up to 7 years to comply with applicable tax and accounting regulations.

This may include:

• Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Order History

If you submit product reviews or comments, they may remain on our website unless removal is requested or required by law.

Who on Our Team Has Access

Authorized members of the GiftNexa Jaipur team, such as Administrators and Store Managers, may access your information only when necessary to provide our services.

This includes:

Order Information

• Purchased Products
• Order Date
• Delivery Status
• Shipping Address

Customer Information

• Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address

Our team uses this information solely to process orders, provide customer support, arrange refunds or replacements, and improve our services.

What We Share With Others

We do not sell, rent, or trade your personal information.

However, we may share limited information with trusted third-party service providers who assist us in operating our business, including:

• Payment Gateway Providers
• Courier & Delivery Partners
• Website Hosting Providers
• Email Service Providers
• Analytics Services
• Government Authorities (where legally required)

These third parties receive only the information necessary to perform their services and are required to protect your information.

Payments

GiftNexa Jaipur accepts secure online payments through trusted payment gateway providers.

Depending on the payment method you choose, your payment information may be securely shared with payment processors to complete your transaction.

We do not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information on our servers.

All payment transactions are encrypted using industry-standard security measures.

For more information about the privacy practices of your payment provider, please refer to their respective Privacy Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable methods to protect your data, no method of transmission over the internet is completely secure.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal data.
• Withdraw consent for marketing communications.
• Request information about how your data is processed.

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing personal information.

Changes to This Privacy Policy

GiftNexa Jaipur reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

GiftNexa Jaipur

Website: https://giftnexajaipur.com

Email: support@giftnexajaipur.com

Phone: +91 9680579924

Business Address: Jaipur, Rajasthan, India

Business Hours: Monday – Sunday | 8:00 AM – 10:00 PM (IST)

Your privacy is important to us. Thank you for trusting GiftNexa Jaipur for your gifting needs. We are committed to protecting your information while providing a secure, reliable, and enjoyable shopping experience.